Thank You for Selecting Bluecat® As Your 1st Choice Car Mat. We hope that you will be thrilled, delighted and completely satisfied when you are tearing the Bluecat® Car Mat. In the unlikely event that you are not, we will be happy to offer a Return & Exchange. Return & Exchange Policy You can do return and exchange any items within 7 days of receipt for a return of that items. If 7 days have passed since you received your item, we deeply regret to inform you that we are not able to offer you an exchange. Refund Policy There is not Refund Policy available, where only offer for R&E Policy For all Return items must be comply with: ✔ Unused ✔ Clean ✔ Not cut into any shapes ✔ In its original packaging ✔ Proof of Purchase All goods will be inspected on return and any item in unsuitable condition will be sent back to you. Please note the cost of the return is the customer responsibility and the original shipping costs are not refundable. The only exclusion will be when our Bluecat® specialist sent the wrong product to you including wrong car model, wrong combination of edges or a wrong product. The goods are your responsibility until they reach our Warehouse. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error. Our address for all returns is: BLUECAT SDN. BHD. PT11079 BATU 4 1/2 JALAN LENG T.BATU 36/1 TAMAN AMJ INDUSTRIAL KG JAWA 41000 KLANG SELANGOR Upon confirmed and successful purchase, all purchasers shall be deemed a full acknowledgment & acceptance of the above and shall not have any whatsoever claim towards our company or our director or any other person which indemnify by your appointed supplier in the event if there is any unsatisfactory of the purchased product does not fall under our warranty which set out at our return & refund policy page.